Refund and Cancellation Policy

When credits come back, how to cancel a plan, and how to ask for a refund.

Status: DRAFT FOR COMPLIANCE REVIEW
Last updated: [DATE]
Provider: Imperfect Lab OÜ

Draft wording. The company's counsel replaces this text before launch. The pages exist so every legal link in the product resolves today.

Failed renders

A render that fails or that you cancel is refunded in credits automatically, once, in full.

Cancelling a plan

Cancel any time from Plan and credits. Your plan runs to the end of the period you paid for and does not renew. Credits already granted stay for [NUMBER] days.

Refunds of payments

[REFUND TERMS: which purchases can be refunded, within how many days, and how to ask.] Write to [BILLING EMAIL] with the date and amount of the charge.